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/Terms of Purchase
Terms of Purchase2020-07-04T22:54:21-05:00

Credit Cards and Shipping

All credit card orders placed online or via phone over $250.00. Must be cleared and approved by our accounting department before items are shipped. An NDS sales REP. will call you to confirm your order and make sure there isn’t any questions or additional items you may need before processing order.
Please note: Detail systems are built to order and take 1-3 weeks once order has been cleared and processed. Large
items and orders are shipped truck freight. (semi carrier) Which does take transit time. Please be patient during this process. NDS will do everything we can to get your orders out and shipped as quick as possible.
Please note: Specialty built kits/systems are built to order. Some systems take around 1-2 weeks to build and then ship. While other larger systems can take upwards to 3-6weeks once order has been cleared and processed. Large items and orders are shipped truck freight. (semi carrier) Which does take transit time. Please be patient during this process. NDS will do everything we can to get your orders out and shipped as quick as possible.

Shipping and Purchase Terms

NDS appreciates your order. If you have any questions before you place an order online. Please call one of our sales staff and they will be more and happy to help. Our sales staff will always call you within 24-48 hrs. of your
order (excluding weekends/holidays). Chemicals and small accessories are shipped within 1-2 business days depending upon when order was received a processed. ALL orders placed via phone or online after 10am will be
processed the next business day. ALL equipment, special orders, special built systems, large orders over $250.00 dollars and training/consulting seminars will ALL be covered via-phone before processing. Phone training,
consulting and ALL forms of personal/direct training will require scheduling. (scheduling fills sometimes 2-6 weeks in advance) All credit card orders placed online or via phone over $250.00. Must be cleared and approved by our accounting department before items are shipped. An NDS sales REP. will call you to confirm your order and make sure there isn’t any questions or additional items you may need before processing order. There are NO cancelations of orders once placed/changed. This is why our sales staff will confirm and discuss your order via phone before completing transactions.
Out of stock: Out of stock items may take up to 1-2 weeks to receive. If this is a SP item or an item on back order item/s may take longer. This will be noted by your NDS REP. NDS always makes it our goal to get orders out as
quick as possible, however sometimes these issues with back order or SP items is out of our control.
Please note: Specialty built kits/systems are built to order. Some systems take around 1-2 weeks to build and then
ship. While other larger systems can take upwards to 3-6weeks once order has been cleared and processed. Large
items and orders are shipped truck freight. (semi carrier) Which does take transit time. Please be patient during this
process. NDS will do everything we can to get your orders out and shipped as quick as possible.
We accept returns: However to accept your return item/s must be defective and within manufactures warranty.
Note: ALL manufactures carry different warranties. You will be required to submit your return claim e-mail and confirmation call over the phone. Item/s damaged in transit must be notified ASAP to shipper. Take pictures and make sure to notate this damage to shipper at time of receival. Damaged items will NOT be accepted if these steps are not taken. NDS is NOT responsible for items that have been dropped at a location where the customer is NOT present during delivery. There are NO returns on chemicals or items that have been used/opened. We have a 15 day return policy on defective or damaged items. Any items that the customer decides not to want within the order and returns item/s after 15 days. There will be a 20% stocking fee. NDS does NOT cover return shipping. Thank you again for choosing NDS

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